At RSNEOdigital, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our digital products and services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide voluntarily when purchasing a product, registering an account, or contacting us. This may include:

  • Name
  • Email address
  • Contact details
  • Payment information (processed securely via third-party payment gateways)

1.2 Non-Personal Information

We automatically collect non-personal information, including:

  • Browser type and version
  • Device information (IP address, operating system, etc.)
  • Website usage data (e.g., pages visited, time spent on site)

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze website traffic and improve functionality

You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

  • To process transactions and deliver digital products via email or download.
  • To provide customer support and respond to inquiries.
  • To send newsletters, promotions, or updates (only if you opt in).
  • To improve website performance, security, and user experience.

We do not sell or rent your personal data to third parties.

3. Data Security

We implement strict security measures to protect your personal data, including:

  • Secure encryption for sensitive data.
  • Restricted access to personal information.
  • Compliance with industry-standard security protocols.

However, no online transaction is 100% secure, and we encourage users to take precautions when sharing personal data online.

4. Data Retention

We retain your personal data for 90 days after your last transaction or engagement with us. After this period, your data will be securely deleted or anonymized, unless we are required by law to retain it longer.

5. Third-Party Services

We may share your information with third-party service providers who assist with:

  • Payment processing (e.g., Razorpay, Stripe)
  • Email communication (e.g., Mailchimp, Gmail)
  • Website analytics (e.g., Google Analytics)

All third parties comply with strict privacy standards and are authorized to use your data only for the specified services.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your data.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request data deletion (subject to legal retention obligations).
  • Opt-out: Unsubscribe from marketing emails at any time.

To exercise your rights, email us at support@rsneodigital.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Please review periodically for any updates.

8. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:

📧 Email: support@rsneodigital.com